For Carers & Care Homes

Put Emotion at the Centre of Care

Use Verenigma 'TWO TAPS'  to assess current levels of depression, stress and anxiety. Empower caregivers with immediate psychological insight to address emotional wellbeing with sensitivity.

Verengima: a decision support tool to inform and update care plans to meet emotional needs and fulfil the aims of complete care.

TWO TAPS (Carer Workflow)

TAP ONE - Check-in:

record a 10-20s voice note on arrival.

Perform care

meet care needs

TAP TWO - Check-out:

record a 10-20s voice note on leaving.

Results Logged:

Results are logged to inform and update care plan.

TAP ONE
TAP TWO

How it works

Step 1: Capture

TWO TAPS captures, in the carer app, the psychological status of the individual.

Step 2: Analyse

Using cutting edge machine learning, Verenigma analyses attributes (not the content) of the voice to create data on stress, anxiety and depression levels.

Step 3: Inform, Update and Fulfil

Complete oversight of the emotional profile under care identifying changes and evaluating trends over time to improve the immediacy of care quality.

Mind The Gap

Both residential and at home care measures what can be measured, the effects on mental and emotional wellbeing cannot be measured directly or indirectly. The focus is necessarily on process and compliance with physical actions: time and duration of visits, risk assessments and care plans attempt person centeredness relying on surveys and intermittent interviews.

The fundamental role of care is refracted through the lens of feedback and safeguarding reports- no systematic way to measure emotional state of individuals.  A black box relying on after the event incident reports and relative interviews.

The psychological and emotional effects are mainly invisible at the individual level and lacking in continuity.

This gap has real consequences:

• Emotional neglect is undetected
• The texture of care is unknown
• No recognition of good vs off hand care
• No benchmarking or possible ways to improve outcomes

This means emotional decline characterised by increased stress, anxiety or depression are invisible unless and until they are manifest as a crisis or safeguarding concern.

Verenigma - The Core of Care

Total care responds to the mental and emotional state of the person to provide real care.

Why this matters

  • It centres the person’s voice rather than the carer’s interpretation.
  • It shows agency and dignity – the cared-for person isn’t just being “read” but actively contributes to the data.
  • Compassion is now actively listening and responding to previously unexpressed need, not just subjective or fleeting intuition of emotion.
  • Enhances communication – overcoming the difficulties inherent where there are language barriers and nuanced cultural reticence.
  • Enhanced competence – The real-time picture of emotional wellbeing provides a 360-degree overview of levels and changes over time. This longitudinal insight picks up patterns that would otherwise be missed, equipping carers and managers with evidence to adjust care competently.

The check-in/check-out voice note structure introduces:

  • Continuous and immediate person-level data on emotional tone and affect
  • Machine learning analysis that quantifies stress, anxiety, and depression indicators from speech sound not content
  • Temporal tracking – how an individual’s emotional state changes over time and in response to care interactions
  • Aggregated insight across carers, times of day, or care contexts – showing patterns in emotional wellbeing

That transforms emotion from “unmeasurable” to evidence-based,  suitability of care provided and fitting directly into the CQC’s evidence categories for:

  • People’s experience of care
  • Feedback from staff and partners
  • Outcomes

The Value of Verenigma

Value for Families

Families often worry whether their loved one feels safe, listened to, and emotionally settled.

With Verenigma dashboards, they gain visibility into wellbeing trends over time, reducing uncertainty and strengthening trust in the service.

Early detection of unmet needs (e.g. loneliness, pain, frustration) provides reassurance that concerns are acted upon before they escalate.

Value for Managers

Managers need to demonstrate that care delivery is consistent and effective across teams.

Verenigma provides:

  • Carer Effect Analysis – identifies which carers contribute positively to wellbeing.
  • Real-time Monitoring – flags declines early, prompting proactive action.
  • Training Insight – highlights where communication or cultural sensitivity may need improvement.

This supports staff development, reduces complaints, and provides a competitive advantage in quality of service.

Value for CQC Reporting

The CQC requires evidence across its five domains: Safe, Effective, Caring, Responsive, Well-led. Verenigma directly supports all five:

  • Safe - Early warnings of decline ensure risks are identified and escalated.
  • Effective - Wellbeing data proves that interventions are delivering tangible benefits.
  • Caring - Voice check-ins capture dignity and compassion in practice.
  • Responsive - Trends highlight when needs change, ensuring timely adjustments.
  • Well-led - Data enables governance, transparency, and continuous improvement.

By integrating Verenigma, providers can evidence care impact in a structured, regulator-ready format that goes beyond task completion

System-wide Reporting Structure

Individual level: Daily wellbeing indices (0–10 stress/anxiety/depression scales).

Carer level: Mixed-effects analysis to demonstrate carer influence on outcomes.

Service level: Aggregated dashboards showing responsiveness, stability, and quality trends through Emotional Stability Index and Wellbeing Variability Score, Wellbeing Improvement Score, Distress Alert Rate, Visit Delta Index, Carer Impact

Regulatory level: Exportable reports mapped to CQC domains, providing clear evidence for inspections.

Verenigma provides the foundation of evidence needed in modern care:

  • For families, it offers transparency and reassurance.
  • For managers, it delivers actionable insights to improve practice.
  • For regulators (CQC), it supplies structured, continuous, objective proof that care is not only delivered, but effective in supporting wellbeing.

Without Verenigma, care remains task-focused. With Verenigma, care becomes demonstrably person-centred, measurable, and accountable

Frequently Asked Questions

Does it work across accents and cognitive impairment?
Yes. The models learn acoustic patterns rather than words. Personal baselines reduce false alarms and focus on meaningful change.

Do carers need extra training?
It’s lightweight: two short taps per visit. Managers can add short scripts if guided prompts help the resident respond.

How do we show value to commissioners and inspectors?
Every visit has an outcome with evidence. Dashboards summarise trends and service-level change over time, exportable for audit.

Can we pilot without changing our whole stack?
Yes. Start with one branch using webhooks from your visit app to trigger capture, and write outcomes back as standard notes and alerts.

Bring emotional evidence into your care software

Let’s connect with your product or partnerships team and map a two-week technical spike.

Book a demo

partnerships@verenigma.com

Our Research

ADHD Verenigma Users

We interviewed 59 Verenigma users with ADHD from the start of using the app up to 28 days, using the app at least twice per week. The users self reported Emotional Regulation (DERS-16) and Alexithymia (TAS-DIF) scores.

On average, users experienced a significant improvement in both emotional regulation and alexithymia.

Users also experienced a reduction in fatigue (based of ESS and ISI scores), and a reduced intolerance of uncertainty (IoU-S12).

Verenigma provides tools to test emotional regulation and alexithymia in our app. You can also take an alexithymia test on our website.

Read More

Read more about Verenigma case studies and articles investigating related research to build further understanding of Verenigma's potential benefits and scientific backing:

🔬 Our Research

Read more about Verenigma case studies and articles investigating related research to build further understanding of Verenigma's potential benefits and scientific backing:

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